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Computer Technology Support

Our web design specialists develop eye-catching, user-friendly, functionality that delivers the ultimate customer experience. We will design your web applications, system interfaces and data retrieval capabilities. 

Our experts use only state-of-the-art design software to accommodate the most advanced technologies and legacy systems. Using our six-phase process, we analyze your information requirements, interfacing systems, customer needs, multiple user environments and growth needs. We will help you:

  • Define the project
  • Develop the site structure
  • Develop the visual design and testing
  • Perform site production
  • Launch/publish your site (see Web Hosting)
  • Provide or consult on site maintenance

Website Maintenance & Service Level Packages

Our Website Maintenance & Service Level Agreement allows you to receive prompt and timely revisions to your website for a low monthly fee and a service level unmatched in the industry.

Select from the following Maintenance Packages:

Maintenance Package No. of Revisions Frequency Per Month Pay Quarterly (in advance)

Lite Updating

2

Monthly

$250

$200

Medium Updating

4

Monthly

$395

$345

High Volume Updating

8

Monthly

$725

$675

You may choose from the following Service Levels:

Service Level Delivery Fee

Standard

3 - 5 Days

-

Fast 48 Premium Service

48 Hours

Package + 20%

Quick Turn 24 Express Service

24 Hours

Package + 30%

The following revision guidelines allow us to offer these services at a reasonable rate:

1. Changes must be submitted in a Microsoft Word document and are limited to text and image changes. The Microsoft Word document must include all of the information needed to complete the requested changes.

2. Images may be submitted separately, as long as their titles/captions/descriptions are clearly labeled in the Microsoft Word document with directions for page location.

3. Changes to buttons and categories should be provided in bullet points showing new order and titles.Buttons that use FLASH or rollover graphics will incur additional charges.

4. Replacing, deleting and moving images are included in this service agreement at no additional charge. Image changing does not include any custom modification to images. Image customization is billable at $165.00 per hour.

5. Changes to web structure, design, navigation or functionality are not included in this agreement.

6. Rebates are not provided for unused monthly changes.

Any deviation from these guidelines is deemed to be a Custom Revision Request and will be billed at $125.00 per hour minimum. You will be notified of this status change before work begins.

Revision Service for Clients without a
Website Maintenance Agreement

For our clients who elect not to enter into a Website Maintenance Agreement, we offer the following per revision process:

1. The client provides revision components (text, pictures, graphics) along with instructions for placement on affected pages.

2. Our Web Design Team will evaluate your documents and formulate a quote and timeline to complete the work based on the documents and instructions you have submitted.

3. Upon receipt of an email authorizing work to begin, the revision will be completed per the timeline and for the dollar amount specified in the quote.

Call or email us for more information and let us give you a web presence today.


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