Ensuring that goods and services are delivered to the right person at the right time in the right place is an essential value proposition in the new economy. Supply Chain Management (SCM) encompasses a broad set of interdependent, cross-industry business strategies that reduce costs, expand revenue and increase brand loyalty. This requires the coordinated efforts of suppliers, planning organizations, inventory managers and revenue systems.

The logistics process has given rise to the next generation of cost-effective, time-sensitive and customer-driven innovations in response to the rapid pace of the global market place. Issues of outsourcing, strategic partner alliances, disintermediation, continuous improvement, order fulfillment and customer invoicing are critical components of a SCM strategy. Increased value is realized by collaboratively balancing all resources and optimizing the flow of goods, services and information from source to end customer. These concepts are discussed in Introduction to Supply Chain Management and Supply Chain Warehouse Operations.

Introduction To Supply Chain Management

Introduction to Supply Chain Management is a one-day session that explores the history, components and activities of streamlined, integrated business processes that result in a satisfied customer.

Participants Will Learn:

• Attributes of a world class organization
• SCM enablers and inhibitors
• Organizational assessment strategies
• The concept of disintermediation and the trust factor
• How to develop and leverage supply partners
• How to manage organizational change

Who Should Participate:

• Procurement managers and purchasing specialists
• Inventory planning professionals
• Information systems managers
• Materials management specialists
• Financial analysts and managers

Supply Chain Warehouse Operations

This one-day workshop focuses on the warehouse operations component of the supply chain. Addressing issues of inventory management, it provides guidelines for managing critical tasks involved in warehouse design, materials handling, packaging and distribution. Finally, it links warehouse operations to the integrated supply chain.

Participants Will Learn:

• Strategic components of SCM
• Elements of effective warehouse operations
• How to develop effective processes
• Techniques to audit and manage inventories
• Requirements of materials handling
• Requirements of packaging and distribution
• Inventory visibility strategies
• Customer service focus

Who Should Attend:

• Inventory planning professionals
• Materials management specialists
• Purchasing specialists
• Purchasing managers
• Financial analysts

What Happens Next:

Once the education process has begun, our supply chain specialists assist the organizations along the chain, such as procurement, inventory management, legal and revenue systems to streamline business processes. This involves evaluating existing functional and systems silos, bottlenecks and current supplier relationships, and identifying opportunities to revise the business model.

Concurrent with evaluating supplier relationships is establishing a value-added metric system for supplier performance and developing trust between strategic partners. Trust between internal and external partners is a major factor in making information housed in back-end systems available to accelerate fulfillment, replenishment and invoicing. Our services include assisting organizations to:

• Undertake an organization self-assessment
• Develop metrics to monitor supplier performance
• Replicate best practices throughout the supply chain
• Develop criteria upon which to build strategic supplier alliances
• Ensure quality management within strategic partners' organizations
• Integrate internal business processes