Coaching for Performance

Employees are our most valuable assets. Effectively managing these assets enables the organization to improve service, reduce costs and speed products/services to market. Let us assist you to get that discretionary effort from employees that makes a difference in operational results.

This three-day Coaching for Performance workshop enhances a manager's ability to obtain maximum performance from team members by examining why employees perform or fail to perform to standards. Effective leaders understand the importance of coaching and all employees can benefit from the process. Even our best performers benefit from coaching.

This workshop will equip managers with the coaching analysis tools that provide guidance in determining the most effective approach for reaching desired results. The workshop focuses on setting specific goals, recognizing the star factor, confronting unsatisfactory performance, analyzing barriers and providing options. Participants practice proven techniques and receive practical tools, including critically acclaimed appraisal and coaching materials.

Just as critical, Coaching for Performance helps managers identify, manage and retain star performers. It examines the five elements in recognizing the "star factor:" leadership, institutional knowledge, work ethic, team orientation and utility. Aligning employee performance with the organization's value proposition creates the ultimate winning team.

Participants Will Learn:

The role of the organization
The coaching model
How to set performance objectives
How to obtain commitment
How to reach goal congruence
How to identify "stars"
How to retain star performers
How to conduct the performance discussion
Valuable management tools
Practical application techniques
Options when coaching doesn't work

Bonus: Award-winning book, Coaching for Improved Work Performance, by Ferdinand F. Fournies.

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